Privacy Policy

1. Introduction

Welcome to xSweat, a subsidiary of Puppy Tiger LLC. We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when you use our website, products, and services. By accessing our platform, you agree to the practices described in this policy.

2. Information We Collect

To provide you with the best experience, xSweat may collect the following information:

  • Personal Information : This may include your name, email address, phone number, shipping address, and payment details when you make a purchase.
  • Device and Usage Information: We collect data such as IP addresses, browser type, operating system, and browsing behavior for website functionality, analytics, and improvement.

3. How We Use Your Information

We only use the information you provide to:

  • Process and fulfill your orders
  • Improve our products and customer service
  • Send you order confirmations, shipping notifications, and promotional offers (if you have opted in)
  • Comply with legal requirements

4. CCPA Compliance

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal data:

  • Right to Know: You have the right to request information about the categories of personal data we collect and how it is used.
  • Right to Access: You can request access to the personal information we have collected about you in the past 12 months.
  • Right to Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
  • Right to Opt-Out: You have the right to opt out of the sale of your personal data. xSweat does not sell any personal data to third parties.

To exercise any of these rights, please contact us at xsweatstore@gmail.com. We will respond within 45 days of receiving your request.

5. Data Security

xSweat implements strict security measures to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to use strong passwords and keep your account details confidential.

6. Data Retention

We do not store customer data unless required for fulfilling transactions or compliance with applicable laws. All data is anonymized and securely disposed of after it is no longer needed.

7. Third-Party Services

We may work with third-party service providers (e.g., payment processors, shipping services) to support our business operations. These providers have access only to the information necessary to perform their functions and are required to maintain your privacy in accordance with relevant laws and agreements.

8. Cookies and Tracking Technologies

xSweat uses cookies and other tracking technologies to enhance your browsing experience and collect data for analytics purposes. You can manage your cookie preferences through your browser settings.

9. Children's Privacy

xSweat does not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have collected personal information from a child under 13, we will promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with the updated date.